Terms of Service

Last updated: August 2026

These terms govern your use of Choiceasy — Dubai's furniture marketplace, move-in package configurator, and home services booking platform. By placing an order or using our services, you agree to these terms.

Orders & payment

Prices are shown in AED and include applicable VAT unless stated otherwise. We accept Visa, Mastercard, Tabby, Tamara, and cash on delivery. Orders are confirmed once payment is authorized.

Delivery & risk

Ownership and risk of loss pass to you upon delivery. Delivery timelines are estimates — see Delivery Information for details.

Returns

Most items can be returned within 7 days of delivery in original condition. See Returns & Refunds for the full process.

Move-in packages

Move-in packages are configured based on the room information you provide. Package contents and pricing are confirmed before checkout.

Home services

Service bookings made through Choiceasy are contact requests — our team will call you to confirm scope, scheduling, and pricing before any work begins.

Providers

Some products are sold by independent providers on our marketplace. Choiceasy vets providers but each listing's accuracy is the responsibility of the provider.

Liability

Choiceasy is not liable for indirect or consequential damages arising from use of the platform, to the extent permitted by UAE law.

Changes to these terms

We may update these terms from time to time. Continued use of Choiceasy after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? Contact us.